For all genuine emergencies call 999, for non-emergency medical problems call 111, for other less urgent queries you can use the numbers below:
| Service | Telephone Number |
| Ambulance Service | (0191) 4302000 |
| Electricity | (0800) 66 88 77 (freephone) |
| Fire Brigade (Sunderland Central) | (0191) 444 1170 |
| Gas | (0800) 111 999 (freephone) |
| Lifeboat Stations (Sunderland) | (0191) 514 3148 |
| Lifeboat Stations (Tynemouth) | (0191) 252 0918 (0191) 259 6673 (0191) 257 0984 |
| Main Emergency Number (all services) | 999 (freephone) |
| NHS Direct | 111 (Freephone)
or website |
| Police (All Areas) | 03456 043 043 |
| Social Services (out of hours emergencies) |
(0191) 551 1991 |
| Sunderland Royal Hospital | (0191) 565 6256 |
| Water | (0345) 171 100 |
| Water (Leakline) | (0800) 393 084 (freephone) |
Please note Ready To Go accept no liability if any of these numbers are incorrect – please inform us if any are so that we may correct them.